Keeping You Connected, Protected, and Productive.
Remote+ Support
What comes with Remote+ Support?
Key Features:
VOIP Support
Let us help you setup your VOIP phones and save you money in the process.
Unlimited Remote Support Consultation Services
Your personal IT professionals are standing by to assist you.
Cost-Effective Support
Pay less, support more. Now that’s a bright idea!
24/7/365 Maintenance and Security
Active remote monitoring and threat protection.
MDM Setup
With mobile device management, you can keep track of devices and stay compliant.
Pro-active Maintenance
With the smart monitor system, we fix it before you know it’s broken.
Additional Features
Comprehensive support
DDOS Protection
Mitigating threats in real-time to keep your network secure, stable, and online.
DNS Services
Optimizing performance, preventing outages, and protecting against cyber threats
Web Application Firewall (WAF)
Blocking attacks, preventing data breaches, and ensuring secure, uninterrupted access.
Knowledge Base Access
Empower your team with on-demand IT expertise. Our custom support videos and knowledge base provide step-by-step guidance.
Annual Security Awareness training
Educate employees on the latest threats, and best practices to protect sensitive data. Your team will help safeguard your business from cyberattacks all year long.
Intrusion Detection System
Continuously monitoring your network for suspicious activity, it identifies potential breaches in real time, alerting you to prevent damage before it occurs.
Compliance Assistance
From audits to policy development, we guide you through compliance processes, reduce risks, and help you avoid penalties—so you can focus on growing your business securely.
Password Management
Secure your business with strong password management. Our solution enforces best practices, ensuring employees use unique, complex passwords while providing secure storage and easy access.
Security Policies
We enforce best practices, including access controls, automatic updates, endpoint protection, and data encryption, ensuring every device remains secure.
Incident Response Plan (IRP)
Your team can quickly detect, respond to, and recover from security breaches or cyber incidents. With clear protocols, roles, and communication strategies, you minimize downtime, reduce damage, and restore operations swiftly—keeping your business secure.
Cloud Backup Disaster Recovery
In the event of a system failure, natural disaster, or cyberattack, our cloud-based backups ensure quick, seamless recovery of your critical data. With automated backups and fast restoration, you’ll minimize downtime, safeguard business continuity, and maintain peace of mind.
Logging and Reporting
Our system tracks all network activity, providing detailed logs for auditing and compliance purposes. With real-time reporting, you can quickly identify and address potential threats, ensuring full transparency, accountability, and a clear view of your security posture at all times.
Network Performance Monitoring (Bottlenecks)
We proactively identify and address bottlenecks, ensuring seamless connectivity and fast performance. With real-time monitoring, you’ll detect issues before they disrupt operations, streamline bandwidth usage, and keep your network running efficiently.
Years in Business
Point Industry Standard Checklist
Cups of Coffee
Breaches
Find Out More Today
Limited Time!
15% Off for first time clients
Click below to see if ITGuys support is right for you.